Delivered by Best-in-Class Technicians for 20 Years
For over 20 years, MEX Engineering Group has operated as the critical infrastructure partner for some of Australia’s most demanding manufacturing and processing environments. We deliver every project under strict HSEQ risk discipline, ensuring safe, compliant, and right-first-time engineering execution.
Unlike other engineering firms who rely on transient labour, we invest heavily in our dedicated in-house training centre to develop the most skilled industrial electricians and mechanical fitters in the industry. This guarantees stable site teams, deep institutional memory, and unparalleled workmanship for your plant. MEX Engineering Group is a CMSE® (Certified Machinery Safety Expert – TÜV NORD) and houses the NSW Centre of Excellence for Additive Manufacturing.
Why choose MEX Engineering Group for breakdown and shutdown maintenance?
MEX Engineering Group is the critical infrastructure partner for Australian manufacturing and production facilities. We bridge the gap between high-level engineering strategy and boots-on-the-ground execution. Operating under strict international certifications, our embedded mechanical fitters and industrial electricians deliver measurable reliability improvements when you need them most.
→ In-House CMSE® – Certified Machinery Safety Expert
→ 24 Hour, 7 Day breakdown availability
→ Maintenance-first reliability
→ Scheduled plant shutdown
→ Reverse-engineer custom parts
→ Subscription-based Service Level Agreements (SLAs)
Stable, long-term technicians on fixed-monthly schedule
Other engineering firms quote fast but mobilise slowly during an emergency. When critical production lines fail, waiting for a reactive contractor who lacks the institutional memory of your facility extends your downtime and severely impacts your revenue. Alternatively, poorly planned shutdown maintenance services often overrun their allotted timeframes, leaving production targets unmet.
MEX Engineering Group provides a complete, end-to-end solution for both emergency breakdowns and planned plant shutdown maintenance. We lead with subscription-based Fractional Maintenance Service Level Agreements (SLAs) as our trust engine. By moving away from unpredictable hourly billing and the friction of ‘do and charge’ models, our SLAs deliver stable, long-term technicians on a predictable, fixed-monthly schedule. These embedded specialists learn the precise history of your mechanical and electrical assets, allowing us to isolate root causes immediately during a breakdown and execute strategic, highly coordinated shutdown maintenance services that eliminate recurring bottlenecks, resolve hidden faults, and maximise your asset lifecycles before the plant comes back online.
Our Customizable SLA Approach
- → Client-focused consultation: We meet directly with clients to understand their specific operational needs and challenges.
→Menu-based customization: We build custom packages ‘off a menu’ so you can choose the exact support required.
→Targeted scope: We only include services the client actually wants—no unnecessary add-ons or bloat.
→Tailored pricing: Pricing is tailored accordingly.
Types of industrial breakdown and shutdown maintenance
Our mechanical fitters and industrial electricians specialise in the rigorous physical and digital environments of heavy industry. We are highly experienced in providing breakdown and shutdown maintenance services for a wide variety of critical production assets, including:
High-speed packaging machinery
Bottling lines, palletisers, and servo-driven wrapping systems requiring precision timing to return to service.
Automated conveyor networks
Heavy-duty belts, sensors, and modular plastic conveyors requiring urgent realignment to clear material bottlenecks.
Process fluid systems
Complex industrial pumps, valve manifolds, and pneumatic systems requiring strict pressure control and immediate fault resolution.
Heavy industrial processing equipment
Extreme-load manufacturing assets, structural supports, and industrial drive systems requiring heavy mechanical intervention.
Trusted by Australia’s Leading Manufacturers
MEX Engineering Group provides embedded site teams and engineering services to some of the country’s largest production facilities. We maintain critical infrastructure for industry leaders across FMCG, food and beverage, and high-speed packaging, including Tooheys, CHEP, Ullrich Aluminium, Goodman Fielder, and BlueScope Steel.
From engineering design to boots-on-the-ground execution
We eliminate contractor inconsistency by managing the entire lifecycle of your plant’s reliability. Instead of relying on transient labour, we deploy our own in-house trained industrial electricians and mechanical fitters to build deep institutional memory of your critical assets.
Our process begins with isolating root causes rather than just patching the same recurring faults. We then execute precise, data-driven repairs, ensuring that your maintenance strategy is perfectly translated into practical, on-site reality. We secure your uptime by providing clear asset documentation, predictive monitoring, and ongoing fractional maintenance coverage.
Core Trade Capabilities
Maintenance
Fractional maintenance and 24/7 breakdown support. We protect uptime and stabilise plant reliability.
Electrical
Low Voltage power, control design, and electrical area installations. We provide safe, compliant, and robust electrical systems.
Additive Manufacturing
Industrial Markforged 3D printing. We can do rapid reverse engineering to overcome supply chain delays.
Machine Safety
Full-stack CMSE® safety solutions. Unlike advisory-only consultants, we execute all four stages in-house (risk assessment, safe design, physical installation, and validation) eliminating contractor handoff risk while ensuring complete AS/NZS compliance.
How we saved $17,000 per hour by reducing downtime
CHEP’s plastic pallet washing facility is a critical piece of supply chain infrastructure that runs 24/7. MEX Engineering Group was engaged to provide 24-hour operational assistance and weekend preventative maintenance shifts.
By embedding a team of three maintenance electricians and one mechanical fitter, we organise all trades, source parts, and execute scheduled preventative repairs over four targeted weekend shifts. Since taking control of the preventative asset care on-site, unplanned downtime has decreased significantly. With client downtime valued at approximately $17,000 per hour, our engineered preventative maintenance strategy delivers considerable, measurable savings across their business operations.
Read our full case studyReliable breakdown and shutdown maintenance framework
We follow a structured 6-step framework to embed our scheduled maintenance expertise safely inside your facility:
Immediate fault isolation
Deploying responsive, small monthly retainers to ensure 24/7 availability to identify severe mechanical wear and electrical failures.
Safety and risk assessment
Securing the site through strict Lockout/Tagout (LOTO) procedures and ensuring immediate SafeWork compliance.
Rapid parts recovery
Utilising our Additive Manufacturing Centre of Excellence to reverse-engineer and print obsolete replacement parts on demand.
Shutdown maintenance execution
Aligning complex plant shutdown maintenance exactly with your planned offline windows to execute heavy servicing without disruption.
Turnkey recommissioning
Executing PLC, SCADA, and mechanical testing securely before handing the machinery back to operations.
Ongoing fractional integration
Providing reliable SLA options for non-full-time needs, embedding our tradespeople post-breakdown to stabilise daily operations, clear backlogs, and build deep site knowledge.
What Our Clients Are Saying
We would highly recommend MEX Engineering Group to any business looking to improve equipment reliability, product quality, and operational performance. Their response time is fantastic for breakdown support 24 hour 7 days a week.
Aaron Gater, BriteStar General Manager
MEX Engineering Group has been an integral part of our operations here in Chullora. MEX Engineering Group is a vital cog of our Engineering and Reliability program, which spans from critical maintenance to capital projects. The relationship we have with MEX Engineering Group is a product of decades and decades of hard work and commitment to safety, and it has been a privilege for us to have them onboard.
Raphael, BlueScope Steel
From initial installation through to full system commissioning. MEX Engineering Group’s hands-on approach and technical expertise allow us to deliver reliable, efficient and high-performing solutions to our clients as well as ongoing mechanical and electrical technical support 24/7. This partnership strengthens our ability to provide complete, end-to-end service with confidence, ensuring long-term performance and operational success across every project.
Dominik Dobaj, Packology
Breakdown and shutdown solutions by industry
| Industry Classification | Common Maintenance Challenges | How MEX Engineering Group Adds Value |
| FMCG & Food Processing | Strict washdown requirements degrading wiring and constant conveyor wear. | Washdown-rated electrical inspections, hygienic mechanical servicing, and rapid breakdown response. |
| Brewing & Distilling | 24/7 continuous pump and valve operation with zero tolerance for delays. | Vibration analysis on drive systems, pump alignment, and dedicated production coverage. |
| High-Speed Packaging | Constant mechanical wear and reliance on legacy OEM parts. | Contract mechanical fitters and 3D printed replacement parts for rapid recovery during preventative overhauls. |
| Heavy Metal Processing | Extreme structural loads, heavy vibration, and severe safety risks. | Heavy structural asset care, thermal scanning, and CMSE-backed safety guarding validation. |
Frequently Asked Questions
What is shutdown maintenance?
Shutdown maintenance is a highly coordinated and strategic process where a facility intentionally takes production equipment offline to execute major repairs, system upgrades, and comprehensive asset care that cannot be performed while the machinery is running. Through our in-house engineering capability, we execute these shutdown maintenance services precisely during your narrow offline windows to ensure the plant returns to peak performance safely and on schedule.
Can you supply replacement parts during a breakdown?
Yes. When a bespoke gear or bracket fails on legacy equipment, waiting weeks for an overseas OEM replacement is an unacceptable cost. Through our in-house Additive Manufacturing Centre of Excellence, our engineers can reverse-engineer a CAD model and 3D print a high-strength composite replacement often within 24 hours, restoring your uptime faster than traditional procurement.
What is a Fractional Maintenance Service Level Agreement (SLA)?
A Fractional Maintenance SLA is a subscription-based agreement where we supply embedded, highly skilled industrial electricians and mechanical fitters to your site for a set, recurring schedule of hours or days per week. For a predictable, fixed monthly fee, this SLA acts as your dedicated maintenance department, building deep institutional memory of your assets without the overhead of full-time hires or the financial friction of unpredictable hourly ‘do and charge’ billing.
Are your engineering services compliant with Australian Standards?
While we have a broad network of trusted partners, our core capability is delivered by our own highly trained, full-time technicians and engineers. We invest heavily in our dedicated in-house training centre to ensure every staff member meets the MEX Engineering Group standard of excellence. This strict in-house engineering capability eliminates the risks of third-party contractor handoffs.
Protect your uptime today.
Contact MEX Engineering Group to discuss your shutdown maintenance services, breakdown recovery planning, and custom Service Level Agreements (SLAs) with our electrical and mechanical specialist.
Why contact MEX Engineering Group?
- True 24/7 breakdown availability
- 100% in-house engineering capability
- Backed by TÜV Nord CMSE® experts
- Trusted by Australia’s top manufacturers for 20+ years